Privacy Policy
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Overview

This privacy policy sets out how Warbird Experiences Ltd  (the ‘Web Site) uses and protects any information that you give us when you use our Web Site.

Your Privacy is important to us and we are committed to ensure that your privacy is protected. Any personally identifiable information provided by you when using this Web Site will only be used in accordance with this privacy statement.

Warbird Experiences Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This Privacy Policy was last updated on 22/05/2018.

What we collect

If you visit the Web site our server will collect and save the default information usually logged by web server software including:

  • The Date and time of your visit
  • The IP address used
  • The pages and images on the Web Site that you request during your visit

If you make a purchase from the Web Site our booking partner system ‘Booking Hound’ will also collect

  • Your name, telephone number, email address and postcode
  • The name, telephone number and postcode of the participant or voucher recipient
  • Date and time of your event (if specified)

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • Keeping in touch with you to advise you of changes to your experience
  • We may use the information to improve our products and services
  • We may occasionally send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you. If you would like a copy of the information held on you please write to Fly A Spitfire, Building 204, Churchill Way, Biggin Hill Airport, Kent TN16 3BN or email office@bigginhillspitfire.com

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.